# Overview

Our cashouts solution enable merchants to disperse payments to their users all around the globe.

<figure><img src="/files/fF5HuijeVCHGdoU6gGsr" alt=""><figcaption></figcaption></figure>

### Regular cashout process

{% stepper %}
{% step %}

#### Top up your account

Ensure your merchant account has sufficient balance to cover the payouts you want to issue.\
You can either collect deposits or top-up your account.
{% endstep %}

{% step %}

#### Create a payout request

Instruct PandaBlue to send money by creating a payout request via our API **or** through the Merchant Dashboard.
{% endstep %}

{% step %}

#### Users get paid

PandaBlue processes the instruction and moves the funds from your merchant account to the end-user's bank account.
{% endstep %}

{% step %}

#### Merchant gets notified

We send a webhook notification to your system as soon as the payout is confirmed as `COMPLETED` or `REJECTED`, giving you the final status.
{% endstep %}
{% endstepper %}

### Manage cashouts

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center"><strong>Cashout solutions</strong></td><td><a href="/files/PRbMJ4YYEhkQwpCgSoJg">/files/PRbMJ4YYEhkQwpCgSoJg</a></td><td><a href="/pages/Gq0IiRG6cuJy5ayvwf65">/pages/Gq0IiRG6cuJy5ayvwf65</a></td></tr><tr><td align="center"><strong>Countries validations</strong></td><td><a href="/files/keF6NipyzsKZdrPyYNSS">/files/keF6NipyzsKZdrPyYNSS</a></td><td><a href="/pages/-MA9W0JDYr7ewGa7xDTk">/pages/-MA9W0JDYr7ewGa7xDTk</a></td></tr><tr><td align="center"><strong>Understand the cashout status flows</strong></td><td><a href="/files/vw1q7KibJdOIBgARohxN">/files/vw1q7KibJdOIBgARohxN</a></td><td><a href="/pages/M0hPMNs7uaCI6Dbi76RG">/pages/M0hPMNs7uaCI6Dbi76RG</a></td></tr></tbody></table>


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